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Can I wash my EARZ?
YES you can HANDWASH your EARZ but there are some rules you must follow. Wash them by hand at 30 °C or lower, and use your washing machine’s hand wash/ delicate program. You can hang your EARZ to air dry.
Some EARZ might require a bit of brushing over the fluffy areas to make the fluff fluffy again.
Also, don't even think about using bleach on your EARZ. That would be a total disaster. You wouldn't use bleach on your ears, would you?
* Washing/ Ironing the Reflective EARZ is a NO NO.
How are the EARZ attached to the helmet?
It's easy like 1,2,3.
When you order your EARZ you receive your chosen earz of course, velcro patches and wipes to clean your helmet.
1 STEP: Using the wet wipe clean the area of the helmet where you want to position your EARZ. Allow it to dry.
2 STEP: Now it's time for the velcro patches to be attached. Remove the sticky film on the vecro and stick them to your helmet. Be careful to place them right from the first try and once you've put them in place, apply firmly over it with your thumb to make sure it stuck securely. Please allow at least 24 hours for the velcro to be attached to the helmet.
3 STEP: Now that 24 hours have past, you can attach your EARZ and show off your new helmet accessories to the world.
If you have extra helmets, you can order extra velcro and you will be able to switch your EARZ from one helmet to another.
Do you deliver to my country?
Currently our website offers delivery only to the United Kingdom.
If you're outside the United Kingdom send us a message on Instagram@ohmyEARZand we'll make our best to facilitate your order.
In the meantime, we will be working hard to enable worldwide shipping so you can get EARZ anywhere in the world.
Can I customise my EARZ?
Customising can mean a lot of things. You could choose your colour and your fluff, change the size or the shape, maybe add a tag name or an extra tail, we might be up for it! Or maybe your event needs an extra touch and you want your special limited edition EARZ? Let's talk business then.
And yes, of course it will cost extra!
And although we cannot promise we will take your order we'd love to hear your crazy ideas so please email us what's going through your mind.